The postal system provides a natural platform for transaction enabling, both in a traditional physical sense and, as we will argue in this chapter, in a digital sense. The existing legal protections offered by the postal system to their customers provide an infrastructure, which if extended into the digital world could provide a secure platform for public eservices transactions. The success of National Postal Operators (NPOs) providing such a digital public service platform in an effective and secure manner depends on their ability to demonstrate appropriate authentication and verification mechanisms to ensure customers’ correct identity is consistently established.
Leveraging The Postal Infrastructure For The Authentication Of Individuals Towards An Online Government Service Provision
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